This Memorandum of Understanding (“MOU”) contains basic provisions, which will guide the working relationship between both parties. It is entered into by and between RSVP, sponsored by YWCA Mclean County and the following agency and/or entity (the “Station”):

The YWCA RSVP Responsibilities

1. Recruit, enroll, and interview RSVP volunteers.
2. Refer RSVP volunteers to the Station.
3. Review acceptability of volunteer assignments.
4. Instruct RSVP volunteers in proper use of volunteer timesheets, reimbursement guidance, and the RSVP procedures.
5. Provide the RSVP orientation to the Station staff prior to placement of volunteers and at other times as needed.
6. Furnish accident, personal liability, and excess automobile insurance coverage for enrolled volunteers required by the RSVP policies. The insurance provided by the sponsor is secondary coverage and is not primary insurance.
7. Periodically monitor volunteer activities at the Station to assess and/or discuss needs of volunteers and the Station.
8. Staff an Advisory Council to RSVP. Along with the advisory council, arrange for appeals procedure to address problems arising between the volunteer, the Station and/or RSVP.
9. Arrange for appropriate RSVP recognition.
10. Coordinate with other volunteer and aging programs in the area to foster effective communication and avoid duplication.
11. Reimburse RSVP volunteers for transportation costs between their home and volunteer station in accordance with RSVP policies and availability of funds (if applicable).

The Station's Responsibilities

1. Interview and make final decisions on assignments of RSVP volunteers.
2. Perform, if required for a particular assignment, background or other screenings.
3. Implement orientation, in-service instruction, and/or special training of volunteers.
4. Furnish volunteers with materials required for assignment. These materials may include station uniform and photo I.D.
5. Provide supervision of volunteers on assignments. (Supervisor name and contact information must be provided below.)
6. Provide volunteer assignment descriptions for each volunteer opportunity at the Station.
7. Provide for adequate safety of volunteers and submit an annual assurance upon request to YWCA RSVP.
8. Investigate and report any accidents and injuries involving RSVP volunteers immediately to YWCA RSVP. All reports shall be submitted in writing.
9. Specify, either by written information or verbally, that RSVP volunteers are participants in the Station’s programming in publicity featuring such volunteers. Display an RSVP placard where it may be viewed by the public.
10. Reports: The Station Representative shall:
1. Timesheets: Report volunteer hours on a monthly basis on or before 15th of the following month (Insurance coverage is only effective with verified records of hours served.)
2. Progress Reports: Stations are requested to complete annual surveys provided by RSVP documenting the impacts of services provided by volunteers.
3. In-Kind Documentation: Provide documentation of in-kind contribution(s) (meals, uniforms, mileage reimbursement, training expenses) and verification to help RSVP meet its local match of 30%.

1. Separation from Volunteer Service: The Station may request the removal of an RSVP volunteer at any time. An RSVP volunteer may withdraw from service at the Station or from the RSVP at any time. The RSVP staff, the Station staff, and volunteers are encouraged to communicate to resolve concerns or conflicts, or take remedial action, including, but not limited to, placement with another station.
2. Letters of Agreement: When in-home assignments of volunteers are made, a letter of agreement will be signed by the parties involved. The document will authorize volunteer service in the home and identify specific volunteer activities, periods, and conditions of service. A blank copy of the letter of agreement shall be accessible at the RSVP Office.
3. Religious/Political Activities: The Station will not request or assign RSVP volunteers to conduct or engage in religious, sectarian, or political activities.
4. Displacement of Employees: The Station will not assign RSVP volunteers to any assignment which would displace employed workers or impair existing contracts for services
5. Compensation: Neither the station nor RSVP will request or receive compensation from the beneficiaries of RSVP volunteers. RSVP volunteers will not receive a fee for service from beneficiaries.
6. Accessibility and Reasonable Accommodation: The Station will maintain the programs and activities to which RSVP volunteers are assigned accessible to persons with disabilities (including mobility, hearing, vision, mental, and cognitive impairments or addictions and diseases) and/or limited English language proficiency and provide reasonable accommodation to allow persons with disabilities to participate in programs and activities.
7. Prohibition of Discrimination: The Station will not discriminate against RSVP volunteers or in the operation of RSVP on the basis of race; color; national origin, including limited English proficiency; sex; sexual orientation; age; political affiliation; religion; or on the basis of disability, if the volunteer is a qualified individual with a disability.
8. Termination of MOU: This MOU may be terminated at any time by either party by sending written notice of termination of the MOU to the other party. This MOU shall be reviewed at least every three (3) years by the Parties.
9. Signatures: By signing this MOU, the Station, through its authorized representative, self-certifies that it meets the requirements necessary to become a RSVP Station.

As an RSVP partner station, we rely on you to adequately provide for the safety of RSVP volunteers serving at your non-profit organization. Please sign below confirming appropriate measures are in place to ensure the safety of RSVP volunteers serving at your station. Appropriate measures may include, but are not limited to: clearly marked exits, posted fire escape routes, accessible entrances, safety training, etc. In addition we ask that you indicate you are still handicap accessible as well.

Note: RSVP Volunteers are prohibited from replacing paid workers, or performing religious and political activities.